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Terms and conditions
Lyca Nacional M (for 1, 3, 6 and 12 months), Lyca Nacional XS (for 1, 3, 6 and 12 months), Lyca Flex, Lyca Nacional 25GB, Lyca Nacional 10GB and Lyca Nacional 5GB are exclusively national plans for using data, making national calls and sending national texts in and to the Portuguese territory. Lyca Nacional 25GB, Lyca Nacional 10GB and Lyca Nacional 5GB plans are only intended for new customers (new SIM cards purchased online) and cannot be topped up by existing customers. All national plans are valid for 30 days (including the day of activation), except Lyca Flex plan which is valid for 7 days. Each plan can be purchased using existing balance, so we advise customers to keep the amount necessary to purchase the plan in their account before the expiration date. If auto-renewal is activated, the plan amount will be charged automatically through the payment method associated with the account (debit or credit card). Customers can purchase 4 plans at the same time but can only activate one plan at a time. All plans will auto-renew on the expiry date, so customers must maintain the balance required to auto-renew the plan, unless they cancel the plan by simply dialing *190# or by calling Customer Service through 1632. Any calls, SMS or data used after the plan expires will be charged at standard rates. Tarifas standard National plans do not include international calls and texts, calls to short numbers, calls and texts to premium or premium numbers. Minutes or SMS not used within the validity of the national plans will not be carried over to the following month. Roaming National plans can be used in EU/EEA/UK countries. If over a 4-month period, the use of services is bigger than the domestic usage we will notify the customer and then charge the national PAYG rates. Non-EU countries calls will be charged at standard roaming charges. EU/EEA/UK roaming services are enabled for customers who travel for holidays or short trips and note that the SIM card must be first topped up and activated (make one call) in the home country in order to use this promotion.
When roaming data ends, customer will be charged €0.0036/MB until bundle data runs out or plan validity expires, and after that PAYG rate of €0.0036/MB is applied.
Lyca Mobile reserves the right to change these terms and conditions or to withdraw the plans indicated here from the market. Any illegal, unethical, or misused activity will result in immediate suspension of the service. For more information, please visit www.LycaMobile.pt or call customer support at 1632 (free via your Lyca number) or 26 500 1632 (via another operator and charges may apply). Offers valid from April 6, 2022. Lyca Globe, Lyca Globe S, Lyca Globe 15GB and Lyca Globe 5GB are national and international plans that allow you to use data, make calls and send texts within Portuguese territory and to more than the 50 countries included in each plan. Lyca Globe 15GB and Lyca Globe 5GB plans are for new customers only (new cards purchased online) and cannot be topped up by existing customers. All international plans are valid for 30 days, including the day of the activation.. Each plan can be purchased using an existing balance, so we advise customers to keep the amount necessary to purchase the plan in their account before the expiration date. If auto-renewal is activated, the plan amount will be charged automatically through the payment method associated with the account (debit or credit card). Customers can purchase 4 plans at the same time but can only activate one plan at a time. All plans will auto-renew on the expiry date, so customers must maintain the balance required to auto-renew the plan, unless they cancel the plan by simply dialing *190# or by calling Customer Service through 1632. Any calls, text or data used after the plan expires will be charged at standard rates. International plans do not include calls to short numbers, calls and texts to premium numbers. Minutes or texts not used within the validity of the international plans will not be transferred to the following month. Roaming National plans can be used in EU/EEA/UK countries. If over a 4-month period, the use of services is bigger than the domestic usage we will notify the customer and then charge the national PAYG rates. Non-EU countries calls will be charged at standard roaming charges. EU/EEA/UK roaming services are enabled for customers who travel for holidays or short trips and note that the SIM card must be first topped up and activated (make one call) in the home country in order to use this promotion. When roaming data ends, customer will be charged €0.0036/MB until bundle data runs out or plan validity expires, and after that PAYG rate of €0.0036/MB is applied. Lyca Mobile reserves the right to change these terms and conditions or to withdraw the plans indicated here from the market. Any illegal, unethical, or misused activity will result in immediate suspension of the service. For more information, please visit www.LycaMobile.pt or call customer support at 1632 (free via your Lyca number) or 26 500 1632 (via another operator and charges will apply). Lyca Mobile data plans allow customers to access mobile internet for 30 days, including the day of activation. Data plans can be purchased using an existing balance, so we advise customers to keep the amount necessary to purchase the plan in their account before the expiration date. If auto-renewal is activated, the plan amount will be charged automatically through the payment method associated with the account (debit or credit card). Customers can purchase 4 plans at the same time but can only activate one plan at a time. All plans will auto-renew on the expiry date, so customers must maintain the balance required to auto-renew the plan, unless they cancel the plan by simply dialing *190# or by calling Customer Service through 1632. Any data used after the plan expires will be charged at the standard rates: 0.15€/MB. Roaming National plans can be used in EU/EEA/UK countries. If over a 4-month period, the use of services is bigger than the domestic usage we will notify the customer and then charge the national PAYG rates. Non-EU countries calls will be charged at standard roaming charges. EU/EEA/UK roaming services are enabled for customers who travel for holidays or short trips and note that the SIM card must be first topped up and activated (make one call) in the home country in order to use this promotion. When roaming data ends, customer will be charged €0.0036/MB until bundle data runs out or plan validity expires, and after that PAYG rate of €0.0036/MB is applied. Lyca Mobile reserves the right to change these terms and conditions or to withdraw the plans indicated here from the market. Any illegal, unethical, or misused activity will result in immediate suspension of the service. For more information, please visit www.LycaMobile.pt or call customer support at 1632 (free via your Lyca number) or 26 500 1632 (via another operator and charges will apply). Lyca Nacional M (for 3, 6 and12 months) and Lyca Nacional XS (for 3, 6 and12 months) are website exclusives, therefore they can only be activated on the website.
National Plans
Portugal Landline
Potugal Mobiles (Lycamobile)
Potugal Mobiles (Other mobile)
Portugal SMS (Lycamobile)
Portugal SMS(Other mobile)
Data
15 cents/min
15 cents/min
16 cênt/min
15 cênt/SMS
15 cênt/SMS
15 cênt/MB
International Plans
Data Plans
Long term plans
More about Lyca
National, international calls, text and internet
We are not just a cheap international call operator – we also provide cheap national calls and texts and also data. Save on calls, texts and data with our plans! Using a plan is more beneficial than using standard rates.
What is a prepaid plan?
A prepaid plan is an arrangement whereby credit and associated benefits are purchased prior to using the service, as opposed to postpaid plans where a contract is entered into with a carrier and services are billed at the end of each month, through of an invoice.
What advantages do I have in choosing a prepaid instead of a postpaid?
With a prepaid plan, you not only avoid unexpected expenses, but also enjoy the freedom to change plans according to your consumption. Free of contracts and loyalty periods, a prepaid plan always ensures greater control of your money, with no exceptions and no small print that tie you to a loyalty period.
What do Lyca Mobile prepaid plans have to offer you?
Our plans guarantee a perfect balance between low prices, the freedom to adapt your plans to what suits you best, and the possibility of enjoying fantastic texts, data and national and international minutes. In short, with Lyca Mobile’s prepaid plans you get the best of a postpaid plan without the nasty surprises on your bill at the end of the month.
How to buy:
If you are not yet a Lyca Mobile customer, request a Free SIM and make sure you top it up with enough balance to purchase a plan later, or enjoy the standard rates. Or you can directly purchase a plan.
If you are already a customer, type *139*plan code# (for example: *139*51003# to activate Lyca Nacional M) to activate a plan.
If you don’t have enough balance to purchase the plan, you will be asked to top up and try again.
Shortly after purchasing a plan, you will receive a message confirming that the plan has been applied to your account. You must wait for this message before using your plan.
Check your plan: At any time, you can check the details of your plan by typing *137# (this is free).
Check your balance: At any time, you can check your balance by typing *123# (this is free).
Auto-Renewal: Your plan is automatically set to auto-renew when it expires. If you keep auto-renewal turned on, it means that you want to continue using the same plan and the plan amount will be charged monthly through the associated payment method (debit or credit card).
Canceling auto-renewal: To cancel auto-renewal, you have two options:
Dial *190# before the plan expires and follow the instructions OR
Call Customer Support on 1632 via your Lyca (free call) or 26 500 16 32 via another phone (fees will apply) before the end of the plan’s validity date.
Please note: any auto-renewal cancellation made after the expiration date will not be accepted.
Need help setting up your mobile data? Click here or contact Customer Support on 1632.
